TERMS OF SERVICE

TERMS OF SERVICE

Effective Date: 17 June 2026

Last Updated: 17 June 2026

Welcome to the mobile applications "Get Your Ride" and "Pass Your Ride" (collectively referred to as the "Platform" or "App"), owned and operated by JS Travel India ("we," "our," or "us").

By downloading, installing, registering, or using this Platform as an independent driver, travel operator, vehicle owner, or passenger, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must immediately cease using the App.

1. Intermediary Nature of the Platform

• Trip Exchange & Logistics Forum: JS Travel India operates exclusively as a digital logistics intermediary, trip exchange network, and dispatch forum.

• No Fleet Ownership: We do not own, manage, or operate any vehicles, nor do we employ transport drivers or act as a common carrier.

• Independent Third Parties: All drivers, travel agencies, owner-cum-drivers, and passengers are independent individuals or entities. No user is an employee, agent, joint venturer, or partner of JS Travel India.

2. Platform Mechanics & Workflows

A. Travel Operators & Drivers ("Pass Your Ride")

When an owner-cum-driver, commercial driver, or travel operator cannot fulfill a pre-booked personal customer ride due to traffic congestion, schedule conflicts, or personal work, they may "pass" the ride details into our network dispatch pool. By doing so, you warrant that:

• You have the explicit consent and authorization of your original passenger to transfer their booking details to an external driver network.

• All pickup times, locations, and pre-agreed pricing structures are stated honestly, transparently, and without hidden surcharges.

B. Accepting Network Drivers ("Get Your Ride")

Drivers or travel agencies who browse, claim, and accept a passed ride from the dispatch pool agree that:

• They will immediately proceed to the passenger's pickup location without creating intentional delays.

• Canceling or abandoning a trip after accepting it severely impacts customer safety and system trust. Frequent or unexcused cancellations will lead to immediate account penalty strikes or permanent profile termination.

C. Direct Passenger Bookings

Direct retail passengers may also use the Platform to request point-to-point transit services. By booking a ride, passengers agree to wait at the designated pickup point punctually and communicate layout updates clearly via the App.

3. User Registration, Eligibility, and Verification

• Age Requirement: You must be at least 18 years of age to register an account, offer rides, or book rides on the Platform.

• Documentation Verification: Drivers and travel operators must upload authentic, valid copies of their Indian Driving License, Commercial Permits, Vehicle Registration Certificates (RC), and active Vehicle Insurance. Falsifying or uploading expired credentials will result in an immediate lifetime device ban.

• Account Security: You are solely responsible for all activities, bookings, and ride exchanges that occur under your registered mobile number and profile login.

4. Luggage, Baggage, and Pet Disclaimers

• Baggage Restrictions: Passengers must declare heavy, commercial, or oversized luggage to the driver before a trip commences. Luggage must fit comfortably into the vehicle's designated boot space without obstructing the driver's operational view or damaging the car.

• Pet Policy: Pets are strictly prohibited on shared network rides unless the driver explicitly lists their vehicle profile as "Pet-Friendly" or provides text confirmation inside the app interface.

• Damage Liability: Passengers are entirely liable for paying physical repair or professional deep-cleaning costs directly to the vehicle owner if their cargo, luggage, or pet causes stains, punctures, physical damage, or severe odors to the vehicle.

5. Peer-to-Peer Financial Settlements & Fees

• Direct Peer Settlement: JS Travel India does not process, handle, collect, or distribute payments for transactions between users at this time.

• Outside the App: All trip fares, cost-sharing amounts, or operator-to-driver commissions must be settled directly between the passenger, the original passing driver, and the completing driver using cash or independent UPI QR codes outside the app ecosystem.

• No Financial Liability: We hold zero liability for unpaid trip ledgers, incorrect UPI transfers, or monetary payment disputes between network operators.

• Future Platform Subscriptions: The App is currently accessible to download and use without an upfront booking fee. However, JS Travel India reserves the right to introduce platform service fees, job-exchange connection charges, or operator subscription packages in the future. Any updates to our fee structure will be prominently broadcast inside the App before activation.

6. Limitation of Liability and Indemnification

• As-Is Provision: The Platform is provided on an "as-is" and "as-available" basis without warranties of any kind.

• Exclusion of Transit Damages: JS Travel India is completely exempt from liability for any physical vehicle damages, missed flights, delays, financial business losses, vehicular accidents, property loss, or bodily injuries occurring during a trip. The contract for transit remains purely between the passenger and the independent driver executing the ride.

• Indemnity: You agree to indemnify, defend, and hold harmless JS Travel India from and against any claims, structural losses, lawsuits, or legal expenses arising out of your operational negligence, breach of traffic safety laws, or violations of these Terms.

7. Termination of Service

We reserve the right to temporarily suspend, restrict, or permanently terminate your access to the Platform at our sole discretion, without prior notice, for reasons including but not limited to:

• Passing fraudulent, fake, or ghost bookings into the network exchange pool.

• Receiving consistent low ratings or critical safety reports from passengers or fellow drivers.

• Violating any section of these Terms or local transport regulations in India.

8. Governing Law and Legal Jurisdiction

These Terms shall be governed by, interpreted, and construed in accordance with the laws of the Republic of India. Any legal disputes, complaints, or arbitration proceedings arising from the use of this Platform shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.

9. Operational Office Contact

For any queries, clarification, or compliance updates regarding these Terms of Service, please reach out to our team:

• Company Entity: JS Travel India

• Office Address: # 66/12, behind NTTF, Sapthagiri Layout, Shivapura, Peenya, Bengaluru, Karnataka 560058

• Official Support Email: [ support@jstravelindia.com ]