PRIVACY POLICY

PRIVACY POLICY

Effective Date: 17 June 2026

Last Updated: 17 June 2026

JS Travel India ("we," "our," or "us") operates the mobile applications "Get Your Ride" and "Pass Your Ride" (collectively, the "Platform"). We are committed to protecting personal data and respecting privacy in strict accordance with India's Digital Personal Data Protection (DPDP) Act, 2023, and the Information Technology Act, 2000.

This policy outlines how we collect, store, share, and process data across our network of commercial drivers, travel operators, and passengers.

1. Information We Collect

To run an active commercial trip exchange and passenger booking system, we collect the following data with explicit consent:

• Driver & Travel Operator Data ("Get Your Ride"): Full name, active mobile number, commercial driving license, vehicle registration certificate (RC), commercial permit details, vehicle insurance logs, and official government-issued business tracking documents.

• Passenger & Booking Data ("Pass Your Ride"): Passenger name, telephone number, exact pickup address, drop-off location, scheduled time, and optional specific luggage instructions.

• Real-Time Geolocation Tracking: Continuous foreground and background GPS location updates from drivers to instantly identify who is closest to a "passed" ride, calculate arrival times, and maintain trip safety logs.

2. Legal Basis and Purpose of Data Processing

We process your personal and commercial data to execute the following core app operations:

• Allowing travel operators and drivers to seamlessly upload and pass unfulfilled bookings to nearby active operators.

• Dispatching incoming passenger ride requests to the closest available network driver.

• Routing live maps navigation data to minimize delays caused by traffic congestion.

3. Peer-to-Peer Transactions Disclaimer

Our Platform does not host an in-app payment gateway. All trip payments, commissions, or fare settlements are resolved directly between the passenger, the original passing operator, and the dispatch driver via cash or external peer-to-peer UPI networks. We maintain zero financial liability for unpaid trip logs or settlement disputes between network operators.

4. Restricted Processing of Minors' Data

In absolute alignment with Section 9 of the DPDP Act, 2023, our Platform strictly prohibits registration for anyone under eighteen (18) years of age. We do not knowingly track or collect data from minors.

5. Data Sharing and System Disclosures

We never sell your data. Data is shared exclusively to facilitate trip completions:

• Between Network Operators: When a ride is passed, nearby verified drivers see the pickup coordinates, drop coordinates, and operator contact details.

• Between Drivers and Passengers: Sharing verified driver phone numbers, vehicle numbers, and live map coordinates with the passenger for confirmation.

• Law Enforcement: Cooperating with transport authorities or police for accident claims or background tracking inquiries.

6. Mandated Grievance Redressal Mechanism

Pursuant to Rule 3(2) of India's IT Rules, 2021, any privacy concerns can be formally brought to our Grievance Desk:

• Designation: Grievance Officer — JS Travel India

• Office Address: # 66/12, behind NTTF, Sapthagiri Layout, Shivapura, Peenya, Bengaluru, Karnataka 560058

• Statutory Timelines: Acknowledged within 24 hours and resolved completely within 15 days.